Shipping Policy

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping Rates & Delivery Estimates

All shipping costs are calculated at checkout. Due to the current COVID crisis, some product shipping/delivery times may be longer than usual.


Lost Packages

Complete Threat Preparedness is not responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. In the event that a package is lost or damaged during shipment, the customer is responsible for filing all claims with the mail carrier. Complete Threat Preparedness is not responsible for any package(s) once it is in the hands of the mail carrier.

Shipping is non-refundable.